Privacy Policy

Turnip Privacy Policy

Your privacy is important to us. We use state of the art SSL encryption to ensure secure transfer of data between the Users’ web browser and our servers. At every step during development, our top priority is Platform security. This policy describes the information we collect, how it is used and shared, and your choices regarding this information. Turnip will not actively share your data with any third party or advertisers. By using the Services or agreeing to these Terms, you consent to Turnip collection, use and disclosure of Your Content and Data as described in the Privacy Policy.

Principles for processing personal data

Our principles for processing personal data are:

  • Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.

  • Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.

  • Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.

Data We Store

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We store user provided information at the time of account creation. Only our users’ Names and Email addresses are stored in our IPGRAM databases. The passwords provided by users themselves are stored in encrypted text making them secure from any human access including administrators. We are not storing any Users’ activities in our own databases except what Users create while using the app and explicitly decide to save, for example, their lists or saved queries. Phone numbers are stored in our databases only when optionally submitted via official Turnip feedback forms or when they are required by payment gateway as per mandatory Indian law.

What personal data we collect and process

Turnip Innovation collects several different types of personal data for various purposes. Personal Data may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

How we use the personal data

Turnip Innovations uses the collected personal data for various purposes:

  • To provide you with services

  • To notify you about changes to our services and/or products

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our services

  • To detect, prevent and address technical issues

Legal basis for collecting and processing personal data

Our company's legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:

  • Turnip Innovations need to perform a contract with you

  • You have given Turnip Innovations the permission to do so

  • Processing your personal data is in Turnip Innovations legitimate interests

  • Turnip Innovations needs to comply with the law

Retention of personal data

Turnip Innovations will retain your personal information only for as long as is necessary for the purposes set out in this Data Protection Policy.
Turnip Innovations will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Third Party Analytics

Anonymous usage analytics is mandatory to identify and prevent any activity that poses a security risk to the IPGRAM platform. Our engagement with Google Analytics allows us to obtain the following Anonymised User information:

1. Geo Location of User
2. Pages visited
3. Time spent on each page
4. Whether User is new or returning

We have engaged Google Analytics to analyse the activities of Users of IPGRAM. Such access to and use of Personal Information by Google Analytics is governed by Google's Privacy Policy. “Google and its wholly owned subsidiaries may retain and use, subject to the terms of its privacy policy (located at, information collected in Our use of the Service. Google will not share Our Customer Data or any Third Party's Customer Data with any third parties unless Google (i) has Our consent for any Customer Data or any Third Party's consent for the Third Party's Customer Data; (ii) concludes that it is required by law or has a good faith belief that access, preservation or disclosure of Customer Data is reasonably necessary to protect the rights, property or safety of Google, its users or the public; or (iii) provides Customer Data in certain limited circumstances to third parties to carry out tasks on Google's behalf (e.g., billing or data storage) with strict restrictions that prevent the data from being used or shared except as directed by Google. When this is done, it is subject to agreements that oblige those parties to process Customer Data only on Google's instructions and in compliance with this Agreement and appropriate confidentiality and security measures."

Our engagement with Facebook Pixel is governed by facebook cookie policy. Facebook receives the following data:

1. Http Headers – Anything present in HTTP headers. HTTP Headers are a standard web protocol sent between any browser request and any server on the internet. HTTP Headers include IP addresses, information about the web browser, page location, document, referrer and person using the website.
2. Pixel-specific Data – Includes Pixel ID and the Facebook Cookie.
3. Button Click Data – Includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks.
4. Optional Values – Developers and marketers can optionally choose to send additional information about the visit through conversion tracking. Example custom data events are conversion value, page type, and more.
5. Form Field Names – Includes website field names like ‘email’, ‘address’, ‘quantity’ for when you purchase a product or service. We don't capture field values unless you include them as part of Advanced Matching, or conversion tracking.

We use Customer Support Plugin to support our customers via messaging. The access and use of personal data by is governed by their own privacy policy:

We use Hellobar Plugin for website popups to collect name and email addresses. Their access and use of any personal data is governed by their privacy policy

Data protection rights

If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you

  • The right of rectification

  • The right to object

  • The right of restriction

  • The right to data portability

  • The right to withdraw consent

Changes to the Privacy Policy

We reserve the right to change the terms of the privacy policy without due notice. Please refer to this space for any changes. IPGRAM privacy policy intimations are governed separately and only informed to its active users in our database.